Privacy Policy

Introduction

SORTAIC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you:

• Visit our website (sortaic.com)
• Use the SORTAIC Chrome extension
• Purchase SORTAIC Pro

Information We Collect

1. Information from the Chrome Extension

Data Collected Automatically:

• License Information (Pro Users Only):
  • License key for Pro version validation
  • Device fingerprint (a hashed identifier based on browser characteristics for license validation and fraud prevention purposes)
  • License activation timestamp
  • Usage count (number of times the license is validated)
• Error Reports (automatically sent unless disabled in extension settings):
  • Error messages and context when the extension encounters technical issues
  • Extension version number
  • Page URL where the error occurred
  • Timestamp of the error
  • You can disable error reporting in the extension settings at any time

2. Information from the Website

Information You Provide:

• Purchase Information:
  • Email address (for license delivery)
  • Name (provided during checkout)
  • Payment information (processed by Systeme.io - we do not store credit card data)
• Contact Information:
  • Email address if you contact us for support
  • Any information you include in your messages

Information Collected Automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source
• General location (country/city level)

Cookies and Tracking Technologies:

Essential Cookies (Always Active):

• Session management and user authentication

Analytics Cookies:

• Google Analytics for website usage statistics (anonymized IP addresses)
• Duration: 24 months

Marketing Cookies (Require Consent):

• Used only with your explicit consent for promotional purposes

Data We Do NOT Collect

How We Use Your Information

We use collected information for the following purposes:

• License Validation: Validated on extension startup and periodic checks every 30 minutes while in use. Validation requests include license key and device fingerprint only - no post content or browsing data is transmitted
• Order Fulfillment: Processing purchases and delivering license keys
• Service Functionality: To enable sorting and exporting features on Threads
• Customer Support: Responding to inquiries and troubleshooting issues
• Error Monitoring: To identify and fix technical issues with the extension
• Product Improvement: To understand usage patterns and improve SORTAIC
• Analytics: Understanding how visitors use our website
• Marketing: Sending promotional emails only to users who have explicitly opted in during purchase or via our website
• Legal Compliance: Meeting legal obligations and enforcing our terms

Legal Basis for Processing (GDPR)

For EU residents, we process your data based on:

• Contractual necessity: To fulfill purchases and provide services
• Legitimate interests: For analytics, service improvement, and fraud prevention (device fingerprinting)
• Consent: For marketing communications and non-essential cookies

Data Storage and Security

We implement security measures including:

• Transmission: All data is transmitted securely over HTTPS connections
• Storage: License information is stored in Cloudflare D1 database (US data centers) with industry-standard encryption
• Local Browser Storage: The extension stores the following data locally using Chrome's storage API and IndexedDB:
  • Your Pro license status (Pro/Free)
  • Your license key (if Pro user)
  • This data is stored only on your device and is not transmitted to our servers except for license validation purposes
• Retention Periods:
  • License data: Retained for the duration of your license and for 2 years after expiration for accounting and legal purposes
  • Error reports: Retained for 90 days for troubleshooting purposes
  • Purchase records: Retained for 7 years for tax compliance
• Limited Access: Only authorized personnel have access to personal data
• Regular Audits: We conduct regular security audits

Important: However, no method of transmission over the internet is 100% secure.

Data Sharing and Third Parties

We share your information with trusted service providers:

• Systeme.io: Payment processing and email delivery for Pro license purchases
• Cloudflare: Hosting our license validation service and content delivery (US data centers)
• Google Analytics: Website analytics with anonymized IP addresses
• Legal Requirements: If required by law or to protect our rights

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, primarily in the United States (Cloudflare data centers). We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and other applicable laws, including standard contractual clauses where required.

License Usage Policy

Marketing Communications

We only send marketing emails to users who have explicitly opted in during purchase or via our website. If you're subscribed, we may send you:

• Product updates
• Promotional offers
• Tips and tutorials

You can unsubscribe at any time using the link in our emails or by contacting hellosortaic@gmail.com.

Chrome Extension Permissions

SORTAIC requests the following Chrome permissions (minimum required for functionality):

• scripting: Required to inject code into Threads pages to collect post data for sorting
• Host permissions for threads.com/threads.net: Required to access and sort Threads posts

These are the minimum permissions needed for SORTAIC to function.

Your Rights and Choices

You have the right to:

• Access: Request a copy of data we have about you
• Rectification: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Data Portability: Request your data in a portable format
• Object: Object to processing of your data
• Opt-Out: Unsubscribe from marketing emails or uninstall the extension at any time

To exercise any of these rights, contact us at hellosortaic@gmail.com. We will respond within 30 days.

For EU Residents (GDPR)

You have the right to lodge a complaint with your local supervisory authority and to withdraw consent at any time.

For California Residents (CCPA)

You have the right to know what personal information we collect, request deletion, and opt-out of sale (note: we do not sell personal information).

Automated Decision Making

SORTAIC does not use your data for automated decision-making, profiling, or AI/ML training.

Children's Privacy

SORTAIC is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated "Last Updated" date at the top. Continued use of SORTAIC after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: hellosortaic@gmail.com
Response Time: We aim to respond within 7 business days

For data requests, please include your email address and the nature of your request.

Compliance

This Privacy Policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Chrome Web Store Developer Program Policies
• Chrome Web Store Privacy & Secure Handling Requirements
• Other applicable data protection laws